New features
Imported Worker Enquiry
We have introduced a comprehensive new feature that allows you to efficiently manage imported worker data before it's transferred to the Pay and Bill core database. The new look and feel screens to manage your imported worker data have been based on pain points highlighted by customers when using the existing functionality within Pay and Bill core Web Holding Area enquiry screens.
Find and Access the Feature
Navigate to Data Entry > Imported Data > Imported Worker Enquiry to access the new functionality. The menu structure has been updated to make imported data management more intuitive, with the previous "Web Holding Area" now renamed to "Imported Data" for clarity.
Example of the Imported Worker Enquiry screen
Search and Filter Worker Records
Use the enhanced search functionality to quickly locate specific imported worker records. You can search by:
Worker reference number
Worker names (first name, surname, or middle names)
National Insurance number
The search results update in real-time as you type, making it faster to find the records you need to review. All worker records are organised in a logical order - first grouped by Physical Office (alphabetically), then by Employer Reference (alphabetically), and finally by Worker Reference (alphabetically) - making it easy to locate records in a predictable sequence.
Record listing with identifying record information
Each imported worker record in the left-hand listing displays key information at a glance:
Worker Reference - The unique worker identifier for easy identification.
Worker Name - The worker's full name (combining first name and surname) for quick recognition.
Employer Reference - Shows which employer this worker is associated with.
Physical Office - Displayed as a coloured pill showing the office location code.
New Record Indicator - A "New" pill appears for workers that don't already exist in your main system, helping you quickly identify fresh imports versus updates to existing workers.
This organised display makes it easy to quickly scan through multiple imported worker records and identify which ones are new additions to your system versus updates to existing worker information. The colour-coded pills and clear indicators help you instantly understand each record's status and prioritise your review workflow.
Review Worker Information
View comprehensive worker details in relevant titled cards displayed within the record on screen.
Core Worker Information:
Personal Details
Contact Details
Emergency Contacts
Bank Details
Payroll Details
Statutory Forms
Holiday
Pension
Right To Work Details
Analysis
Equal Opportunities
Portal
Additional Cards for Contractors, Managed Agency, and Umbrella Workers:
Supplier Details
Supplier Contact Details
Supplier Payment Terms
Partner Details
Construction Industry Scheme
Self-Billing Details
Supplier relevant card notes:
The cards visible within the record are dependent on the Supplier Type and Legal Status, or based on Employer configuration. This focuses your attention only on the cards and fields that are relevant for the supplier type, and also the business choices that have been configured for your employer.
If a worker who has a Worker Type of contractor, managed agency, or umbrella worker doesn't have an associated supplier record in the system, the supplier information cards will not be displayed, even though the worker type would normally include supplier details.
For workers who are contractors with associated supplier information, you can only edit supplier contact details if the supplier record hasn't already been transferred to the main Access Pay & Bill system. If the supplier already exists in your main system, the supplier information will be displayed as read-only to prevent conflicts with live data. This ensures data consistency across your systems.
Edit Worker and Supplier Data
By clicking on the Edit button, you can make corrections and updates to imported worker information before transferring to your main system. You can edit those fields which are permitted, and all changes are validated to ensure data integrity. Click the save button to save changes. If there are errors which prevent the saving of changes, the fields which are not compliant with the edit save logic will be highlighted by a red border, and the validation issue displayed on the field.
Information Icons for Additional Guidance When editing worker data, you'll find helpful information icons next to key fields that provide additional context and guidance:
Payroll Details Card - Information icons appear alongside NI Table Letter and Expat fields to help you understand the correct values to select
Statutory Forms Card - An information icon next to the Starting Declaration field provides guidance on completing this important compliance requirement
These information icons work the same way as the existing ones you're familiar with in other parts of the system - simply click on the icon to view detailed explanations and guidance for completing these fields correctly. This ensures you have all the information needed to make accurate data entry decisions before transferring records to your main payroll system.
Remove Unwanted Records
Delete imported worker records that are no longer needed using the Delete button. The system will:
Ask for confirmation before deleting any record.
Show which worker reference is being deleted.
Automatically remove related supplier records for contractors where appropriate.
Display confirmation when deletion is complete.
Transfer Records to Main System
When worker data is ready, use the Transfer button to move records directly from the import area to your main PAB system. For bulk operations, you can also navigate to Data Entry > Imported Data > Imported Data Transfer, where you can now transfer all imported worker records at once.
The transfer process:
Runs automatically in the background.
Shows progress indicators so you can track the process.
Displays confirmation messages when transfers complete.
Automatically handles related supplier records for contractors.
Appears in your My Processes Queue for monitoring.
This provides both individual record transfer (from within the enquiry screen) and efficient bulk transfer options (from the transfer screen) to suit different workflow needs.
Benefits to your workflow:
Centralised Management - Handle all imported worker data from one location without switching between different screens and tabs.
Data Validation - Review and correct imported data before it becomes part of your live payroll system.
Improved Efficiency - Search, edit, transfer, and delete functions are all available in the same interface.
Better Control - See exactly what data is waiting to be processed and make informed decisions about each record.
Reduced Errors - Validate and correct data issues before they affect your payroll processing.
Flexible Timesheet Import - Error Log Enquiry screen
The Flexible Timesheet Import Error Log Enquiry screen has now been added to Pay and Bill 2.0.
In the Pay and Bill 2.0 application, the Error Log Enquiry will be available through the navigation from: Pay and Bill -> Payroll -> Payroll Exceptions -> FTI Error Log Enquiry
This new addition to the application provides complete visibility of any problems that have occurred during data imports.
Key benefits:
Easy Error Discovery: Use the date range filters to quickly narrow down when issues occur, helping identify patterns or isolate problems from specific periods.
Detailed Error Information: Each error entry shows exactly what went wrong with clear, understandable descriptions.
Quick Problem Resolution: The table view shows which specific Timesheet records were affected with useful redirects to assignments, client or workers records to quickly navigate to the affected area of interest.
Better Data Management: Track errors related to client references, department codes, division settings and other important payroll data to ensure.
Improved Workflow: Instead of discovering errors after the fact, this new addition enables you to proactively monitor issues and address them before they impact the payroll processing.
The columns can be rearranged to match the user’s needs. This enables prioritisation of the information that is most important to the user – whether that’s seeing error descriptions first, focusing on affected employees or highlighting specific data sources. By organising columns in the order that makes sense for you, you can review and resolve errors more efficiently without having to scan across multiple columns to find the details you need most.
You can now download your error log results directly to a file for offline review, record-keeping, or sharing with your team. This export feature is particularly useful when you need to track error trends over time, create reports for management, or collaborate with technical support to resolve complex issues. Having your error data in a downloadable format also makes it easy to archive historical problems and document the steps you've taken to fix them.
PAB 2.0 fixes
1752515 Non-UK legislation: Employers are not restricted
We have resolved an issue with the employer selection process that occurred after users were logged into the system. Previously, when users clicked on their current employer in the top right corner to switch employers, they could see and attempt to select Irish legislation employers from the employer selection screen, even though Irish employers are not currently supported in PAB 2.0. Non-UK legislation employers have now been restricted from selection.
1794969 Pay and Bill Search App – Worker holiday request not updating pending requests value
We have fixed an issue in the Holiday App where holiday requests would be processed successfully in the background, but the page would not automatically refresh to show the updated information. This meant you couldn't immediately see that your available hours had been updated or that your request appeared in the pending requests section without manually navigating away and back to the Holiday tab.
The Holiday App now automatically refreshes the data when you click the ‘Request Holiday’ button, so you can immediately see your updated available hours and pending requests. This provides clear confirmation that your holiday request has been submitted successfully and eliminates any confusion about whether the request was processed.
How to Contact Us
If you experience an issue with Pay and Bill 2.0, please contact us via the MyAccess portal.
Please contact us in the Pay and Bill Product team if you have any feedback or would like to discuss Pay and Bill 2.0.
Darren Russell - Senior Product Manager - [email protected]
Claire Jayes – Senior Business Analyst - [email protected]
Bogdan Tinjala – Business Analyst - [email protected]
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